Personal Data Protection Disclosure Text

1. Data Controller

Pursuant to KVKK, your personal data is processed by Isler Oral and Dental Health Clinic as the data controller.

2. Processed Personal Data

Your personal data may be processed in the following categories:

• Identity information (name, surname, etc.)
• Contact information (phone, email, etc.)

• Appointment and examination information (requested date, treatment information, health data — only with explicit consent)

• Financial information (payment, billing details, etc.)
• Information security data (IP, log records, cookie data)

3. Purposes of Processing

Your personal data is processed for the following purposes:

• Managing appointment creation, planning and notification processes,
• Providing examination, diagnosis, treatment and healthcare services,
• Managing customer relations and communication processes,
• Performing finance, accounting and billing operations,
• Improving, reporting and enhancing service quality,
• Fulfilling legal obligations and responsibilities to official institutions,
• Ensuring information security.

4. Legal Grounds

Your personal data is processed based on the legal grounds specified in Articles 5 and 6 of KVKK:

• Explicitly stipulated by law,
• Necessary for the establishment or performance of a contract,
• Compliance with legal obligations,
• Necessary for our legitimate interests without harming your fundamental rights,
• Explicit consent for processing health data (when required).

5. Transfer of Personal Data

Your personal data may be shared in compliance with KVKK and with appropriate security measures only with the following persons and institutions:

• Authorized public institutions and organizations,
• IT and consultancy service providers,
• Lawyers and consultants for legal processes,

• Healthcare providers such as laboratories and imaging centers when required and with explicit consent.

6. Data Collection Methods

Your personal data is collected through the following methods:

• Appointment and contact forms on our website,
• Phone, email and other communication channels,
• Healthcare services provided at the clinic,
• Cookies and digital tracking technologies.

7. Your Rights Under KVKK

Under Article 11 of KVKK, you have the following rights by applying to us:

• Learn whether your personal data is processed,
• Request information if processed,
• Learn the purpose of processing and whether it is used accordingly,
• Know the third parties to whom data is transferred,
• Request correction of incomplete or inaccurate data and notification to third parties,
• Request deletion or destruction when processing reasons no longer exist,
• Object to outcomes from automated processing,
• Request compensation for damages due to unlawful processing.

8. Application and Contact

You may submit your requests in writing or via registered email (KEP), secure electronic signature, mobile signature or the email address registered in our system.